Real estate

Scheduling a property tour

Make it easy for your future prospect to book a property tour by your virtual assistant

A tour booking assistant for property listings. Prospects choose a property, pick a time and get booked in without a call.

How it runs

The example flow

Each step is a ReplyCX action block. Change the questions, add blocks or remove them in the Bot Builder.

01
Carousel
Choose a property
Prospects pick the property to tour from a set of cards.
02
Form
Contact details
One form collects name, email and phone.
03
Google Calendar
Pick a tour slot
The prospect books an open slot from your agents' calendars, with buffer time between tours.
04
Send an email
Notify the agent
The agent gets an email with the property, the prospect's details and the slot.
05
Human handover
Questions before the tour
Prospects with questions can move to an agent in live chat.

Data

Each answer is saved in a variable, so you can reuse it later in the chat or send it to the tools your team already uses.

Details collected

Connects to

Google Calendar
Offers open slots from your team's calendars, with the slot length and buffer time you set.
Send an email
Emails your team the details collected, or the whole chat transcript, when the flow reaches this step.
Live chat
Human handover moves the chat to the team you choose, with set messages for after hours or when no agent is free.

Setup

A basic chatbot built from a ReplyCX template can go live in under 1 hour, with no coding.